Terms & Conditions

Welcome to Royal Supply Group. By accessing and using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing any order or using our services.

General Use

This website is operated by Royal Supply Group. By using our website, you confirm that you are using it for lawful business purposes only. We reserve the right to update, modify, or discontinue any part of the website or services at any time without prior notice.

Products & Information

We aim to ensure that all product descriptions, images, and pricing information displayed on our website are accurate and up to date. However, minor variations may occur due to supplier updates, stock availability, or market changes. We reserve the right to correct any errors or update information without liability.

Orders & Acceptance

All orders placed through our website are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion, including cases of stock unavailability, pricing errors, or suspected fraudulent activity. Once an order is confirmed, you will receive a confirmation via email or contact method provided.

Pricing & Payments

All prices are listed in AUD (Australian Dollars) unless otherwise stated. Prices may change without prior notice. Payment must be completed in full before dispatch of goods unless otherwise agreed in writing for wholesale or business accounts.

Shipping & Delivery

We provide Australia-wide shipping for our products. Delivery times may vary depending on location, courier services, and product availability. While we aim for timely delivery, we are not responsible for delays caused by external factors such as courier issues, weather conditions, or supply chain disruptions.

Returns & Refunds

Returns and refunds are handled in accordance with our return policy. Products must be returned in their original condition unless otherwise specified. We reserve the right to assess and approve refund or replacement requests based on product condition and eligibility.

Limitation of Liability

Royal Supply Group is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the value of the purchased goods only.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Royal Supply Group and may not be copied, reproduced, or used without written permission.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website after changes indicates acceptance of the updated terms.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us through our website contact page. We are here to assist you with any queries.